Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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hannah99
Level 7

Why are we getting the following messages: “OPEN ROKU REMOTE”???

My wife and I are getting messages on our iPhones telling us to OPEN ROKU REMOTE. Why is this happening and how can we stop the messages?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why are we getting the following messages: “OPEN ROKU REMOTE”???

@hannah99

Thanks for the post.

Can you please provide us with more information about the issue you are experiencing? When does this issue occur? What are you doing when you see this? In addition, can you provide us with a picture of what you are seeing?

With more information we will be able to investigate the issue further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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