Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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PhilGC
Reel Rookie

Version 8.0 Mobile App not functional on iPad Pro

Remote App updated to version 8.0 on my iPhone and iPad. Works fine on the iPhone but the is not useable on the iPad as the format layout is not correct. Not sure how to report the bugs in this version or if I can reinstall the previous version until this gets corrected.

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2 REPLIES 2
karenamanda1958
Reel Rookie

Re: Version 8.0 Mobile App not functional on iPad Pro

I’m having the same issue.  I’ve restarted my roku and ipad twice, and reinstalled the roku app. The remote controls are not centered on the ipad, and I can’t access the button to switch the sound from tv to my ipad. It was working fine up until yesterday. Thanks

karenamanda1958
Reel Rookie

Re: Version 8.0 Mobile App not functional on iPad Pro

I figured out a workaround. Before opening up the Roku app on your iPad, tilt the iPad to the vertical position and lock the screen. Then, start up the app and it should be centered when it comes up.