Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Unlinking/deleting devices inside the Roku app

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Only two valid devices show at browser roku.com and they are correct

 

however, when I go to the app there are other devices listed that I want removed

 

they were from vacations and will NEVER be used again

 

i can find no way to delete them

 

HELP

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Level 19

Re: Unlinking/deleting devices inside the Roku app

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Thanks for the notes here. Try uninstalling the Roku mobile app, restart your phone, then add the app back again. This should clear any record of previous devices that you've connected to. 

 

Thanks,

Tanner

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6 Replies
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Level 7

Re: Unlinking/deleting devices inside the Roku app

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I have this same problem...

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Highlighted
Level 19

Re: Unlinking/deleting devices inside the Roku app

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Thanks for the notes here. Try uninstalling the Roku mobile app, restart your phone, then add the app back again. This should clear any record of previous devices that you've connected to. 

 

Thanks,

Tanner

View solution in original post

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Level 7

Remove Old Device from App

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I am trying to remove two Roku devices from the app that I no longer own. They are not linked in my Roku account, but still show up in the app.  I would appreciate any assistance

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Level 7

Re: Unlinking/deleting devices inside the Roku app

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If this really is the only way to remove devices, it's a lousy functionality of the app. I  shouldn't have to delete and reinstall the app every time I want to remove devices. 

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Level 7

Re: Unlinking/deleting devices inside the Roku app

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I am having the same issue. They really should just make a button to where you can unlink/delete a device instead of having to delete the whole app and completely restart 

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Level 7

Re: Unlinking/deleting devices inside the Roku app

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That is a bad design.