Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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karlagm
Level 7

The Roku app crashes when playing a video a multi-window view

Dear Roku,

We are encountering an app crash when playing a video in a multi-window view on our Foldable devices.

App Name: Roku - Official Remote Control

Device: Samsung Galaxy Z Fold2

Roku App Version: 7.7.0.616860

Frequency: Always

Steps to reproduce the issue:

  1. Launch the "Roku" app
  2. Open the edge panel and add a second app on the screen (ex. messages) 
  3. Select any video from Roku app > Play > Exception occurs

I am happy to share more details as needed. I look forward to hearing from you soon.

Thank you, 

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