Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

THIS IS BOGUS!!! Can’t get support but app not working!!!

I can’t seem to pair any devices on my Roku mobile app.

I got this Roku so I could watch my favorite shows while my kid is sleeping, but now it turns out I can’t pair my headphones? So much for private listening!

Amd kn top of all that, Roku doesn’t offer agent support for my device.

I’m so furious I could break this thing. I wish I hadn’t spent the money.

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Level 20

Re: THIS IS BOGUS!!! Can’t get support but app not working!!!

If your Rokus are linked to your home network, the Roku app on your phone should be able to access them, provided your phone has wifi enabled and you are connected to the same local network as your Rokus are.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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