Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Jess8590
Level 7

Solving issues while away from home

I'm away  from home and my elderly  mother  is there the tv has messed up can I fix the issue  from the mobile app where I'm at?

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DBDukes
Community Streaming Expert

Re: Solving issues while away from home

@Jess8590 

It depends on what the issue is. If she accidentally deleted an app, you can add it back from a phone or other computer via the Roku Website.

If she lost her remote, you can order one.

Those are two wide extremes, but without knowing the issue, the question is hard to answer.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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