Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Roku remote app + paired to bluetooth buds = Sound drop out

I have a 2019 Roku Ultra running latest firmware. As soon as I plug the official Roku headset into the remote, the life drains from the battery like someone cut it's juggler. That is annoying, but...I had an epiphany.

I have an android phone running the current version of the Roku mobile app.

I have paired both bluetooth buds and headphones to the cell. Both function flawlessly when paired to any other streaming source but...sound drops in and out every few seconds whenever I punch the apps private listening icon. This is annoying. 

Anyone have a suggestion or explanation?

2 Replies
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Roses8241
Level 7

Re: Roku remote app + paired to bluetooth buds = Sound drop out

I have the same problem on my iphone

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Mike_R1
Level 7

Re: Roku remote app + paired to bluetooth buds = Sound drop out

Sorry, I don't have an answer. Having the same problem. My bluetooth headphones work fine with my phone, except when using private listening for my Roku box.

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