Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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MrJoaquin
Level 7

Roku remote app cannot find my Roku tv

I cannot connect the app to the tv, what do I do? 

My Roku remote broke and I have been using the Roku remote app and it’s been great and never had any issues. However, I’ve been having problem with my Comcast Modern and had to switch it out. Now I can’t seem to get it to connect at all! The tv is connected by wired to the modern but it is still not connected. Ugh, why didn’t Roku add buttons on the tv, it would have help a little. This is such a pain in the **bleep**. Please help me. Any suggestions with be greatly appreciated. Thank you 

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Strega
Level 14

Re: Roku remote app cannot find my Roku tv

Try setting your current Wi-Fi SSID and password to be exactly the same as the router the Roku was previously connected to.

If you can't remember them or that doesn't work, then you may need a new remote. 

 

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