Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cs10
Level 7

Roku remote app auto-typing

When I open Roku app on iOS 15 and go to the remote cross bar the keyboard will pop up with the word boss typed in. I clear it and go back and same thing. I can’t go to the remote without the keyboard popping up like that. I’m using the latest app in the App Store. 

Labels (2)
0 Kudos
3 REPLIES 3\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku remote app auto-typing

Hi @cs10

Thanks for the post.

Could you try uninstalling then re-installing your Roku mobile app then see if the issue persists? Keep us posted.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
cs10
Level 7

Re: Roku remote app auto-typing

@RokuKariza-D 

I have uninstalled and reinstalled the app and the issue remains. It’s quite annoying.  

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku remote app auto-typing

@cs10

Thanks for the post.

If you are still experiencing the issue, can you provide us with a video or picture of the issue you are seeing along with the ID tracker when you see this issue occur? (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos