I just contacted the Roku support through chat because I am trying to update Roku app at my iPhone through Apple Store, and I am receiving a message that app is no longer available, developer has removed the app from Apple Store. This is from Roku support: “This is to inform you that the Roku app no longer supports the apple and it is not available in the apple store.” “We don't have much information about this. This is not under Roku control.”. This is very bad news for us (users), anyone has any comment on this? Thank you,
We can't advise others of the existence of third party remote control apps on the community forums anymore? Was that always true and just frequently not enforced? I wasn't trying to "advertise" for the app or company and don't get any benefit for myself from people using it. I did want to make clear it was from a third party company and not a Roku officially provided app.
If we are prohibited from advising anyone on the existence of apps that only exist to enrich the Roku community, that kind of reduces the effectiveness of providing the External Control Protocol API to allow third parties to create such apps. Doesn't it?
I am so confused. Can someone clarify with an example of the right way to reference this app or if it is even permitted at all anymore?
@fluke Thanks for the note. This may have been a scenario where it was perceived that you were advertising an external product, service, or software, which would be in violation of the Roku Community Guidelines. Apologies for any confusion here—I think this was a misunderstanding.
Please review the Roku Community Guidelines for further guidance when making posts. If you'd like to discuss external, 3rd party Roku applications, I might recommend Community discussions.
Feel free to PM me if you have any other questions.