Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Kd2b3n
Level 7

Re: Roku app private listening

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they need this. I am currently using the Sharper image headset for this.

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f29
Level 8

Re: Roku app private listening

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That was a severe mis-step from Roku corporation.  Intentionally removing any feature voids the purchase, and will result in product returns and warranty claims.  Intentionally removing this feature directly injures Americans with Disabilities, and there's a civil damage multiplier in affect when such action is taken intentionally, as it clearly has been.

marysunshine14
Level 9

Re: Roku app private listening

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I see you never received a reply.  

f29
Level 8

Re: Roku app private listening

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It demonstrates/documents wilful decision to remove product accessibility to Americans with Disabilities post-sale.

Lyricandante
Level 7

Re: Roku app private listening

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That would be very nice if you guys would make that a feature. I am hard of hearing, but my partners hearing is really sensitive. This means that either I cannot hear the tv, or they are getting a migraine. I would love to be able to have the audio in my phone but they can still listen using the very nice sound bar I bought them.

 

thanks for reading!


@RokuTannerD wrote:

@Dan49  Hi there! Thanks for getting in touch. Unfortunately, that functionality would not be supported. Using private listening will mute the TV's speakers. 

Another method you might try would be using the Roku mobile app for simultaneous private listening. We allow up to four mobile devices to use private listening at the same time. You could both listen via mobile private listening using this method. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner


 

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ccowen
Level 7

Re: Roku app private listening

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I have a severe hearing loss in one ear. It would really benefit me to hear sound in both ears simultaneously, much better cognitively for me to process sound. If I could stream to the single hearing aid and hear it through the speakers for the other ear, that would be really beneficial.

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