Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 8

Roku app private listening

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Is it possible to use the private listening function of the Roku app without the app muting the TV speakers. I wear hearing aids and would like to stream to my aids while my wife continues to listen to the TV speakers. I am able to do this, of course, with the Roku remote but my aids provide much better sound quality.

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Level 19

Re: Roku app private listening

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@Dan49  Hi there! Thanks for getting in touch. Unfortunately, that functionality would not be supported. Using private listening will mute the TV's speakers. 

Another method you might try would be using the Roku mobile app for simultaneous private listening. We allow up to four mobile devices to use private listening at the same time. You could both listen via mobile private listening using this method. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner

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Level 19

Re: Roku app private listening

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@Dan49  Hi there! Thanks for getting in touch. Unfortunately, that functionality would not be supported. Using private listening will mute the TV's speakers. 

Another method you might try would be using the Roku mobile app for simultaneous private listening. We allow up to four mobile devices to use private listening at the same time. You could both listen via mobile private listening using this method. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner

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Level 7

Re: Roku app private listening

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I would love to see that changed, I like to watch movies with the whole family (my kids do not have cell phones) and I can't hear the TV unless it through the remote (or app on the new TV). It worked with the remote on the ultra, all you needed to do was click the volume in a certain sequence. Not sure why they won't let that happen with the app. 

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Level 7

Re: Roku app private listening

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Next generation of TV's and remotes by roku should take an example from SharperImage Hearing Impaired TV Headphones. The TV's should also accept any bluetooth headphones directly from tv allowing independent volume control. Private listening in app DOES NOT WORK. Voice is not synched. Tried everything you can suggest. You have the technology to allow any bluetooth headphones to roku tv' and independent volume control. I am not buying another tv until this is on the market. My next tv will be bought from MGM with this built in, Roku, samsung, visio, other.


@RokuTannerD wrote:

@Dan49  Hi there! Thanks for getting in touch. Unfortunately, that functionality would not be supported. Using private listening will mute the TV's speakers. 

Another method you might try would be using the Roku mobile app for simultaneous private listening. We allow up to four mobile devices to use private listening at the same time. You could both listen via mobile private listening using this method. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner


 

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Level 7

Re: Roku app private listening

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Check this out!  Plug your earphones into the Roku remote. The tv audio will mute off. Now using the same Roku remote, using the two volumn roker buttons, sequence the volumn as follows: 2 clicks up then 2 clicks down then 3 clicks up then 3 clicks down. The volumn level numbers on the tv screen will move up & down normally as you go through the sequence except the last click down!  This last click not being registered is you positive feedback that the tv speakers are now on and working independently of the roku remote. Now the remote volumn buttons only control your earphones. The tv remote can be used for tv  volumn. Supposingly you can use 3 more smartphones running the Roku remote app & logging into your same Roku account all using the same wifi network. But I haven't tried it myself. Good luck fellow geek! 

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