Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Dan49
Level 8

Roku app private listening

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Is it possible to use the private listening function of the Roku app without the app muting the TV speakers. I wear hearing aids and would like to stream to my aids while my wife continues to listen to the TV speakers. I am able to do this, of course, with the Roku remote but my aids provide much better sound quality.

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Community Manager
Community Manager

Re: Roku app private listening

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@Dan49  Hi there! Thanks for getting in touch. Unfortunately, that functionality would not be supported. Using private listening will mute the TV's speakers. 

Another method you might try would be using the Roku mobile app for simultaneous private listening. We allow up to four mobile devices to use private listening at the same time. You could both listen via mobile private listening using this method. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: Roku app private listening

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@Dan49  Hi there! Thanks for getting in touch. Unfortunately, that functionality would not be supported. Using private listening will mute the TV's speakers. 

Another method you might try would be using the Roku mobile app for simultaneous private listening. We allow up to four mobile devices to use private listening at the same time. You could both listen via mobile private listening using this method. See more here: https://support.roku.com/article/217478308-how-do-i-use-headphones-on-my-mobile-device-for-private-l...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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