Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Roku app gone from app store (EU)

The roku app on my Samsung S9+ started crashing at every start. Decided to uninstall and reinstall the app. To my surprise the app has disappeared in the google app store.

I also can't install Amazon Prime on any of my 4 Roku's...

Checked my account from the roku website. I can't see anything wrong.

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Level 7

Re: Roku app gone from app store (EU)

Amazon NL confirmed Roku should work with Amazon Prime. The disappearance of the Roku app in the Google play store and the Prime Video app in the Roku app store are related?

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Level 18

Re: Roku app gone from app store (EU)

Roku is starting to roll out version 9.4 of its operating software.  Did you just receive it?  Find out via Settings > System > About.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Roku app gone from app store (EU)

No not yet. Should that solve the missing Amazon Prime channel?

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Level 18

Re: Roku app gone from app store (EU)


@repiuk wrote:

No not yet. Should that solve the missing Amazon Prime channel?


Not necessarily..  There have been a rash of unusual problems reported here in the last couple of days and I wanted to see if the new Roku software was the cause.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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