My Roku Mobile App will only stay connected to my Roku until my phone locks. I constantly have to reconnect. Is there anyone else experiencing and is there a fix? My phone I am using it on is an android.
Thanks for the notes. Please include more details about your current setup, and configuration so we can help take a closer look.
- What make/model of Android device are you using?
- What version of Android OS is it running?
- What specific version of the Roku mobile app do you have installed?
- Have you double checked your Android device's settings to see if you have any data saving or power saving features enabled that may be constricting app data/usage whenever your screen is locked or the phone in inactive? (These types of features may impact the functionality of any app. )
With more information, we can try to help provide further assistance.
I don't have an Android phone any longer, but I don't recall that problem with a Galaxy S8. And the iOS app is fine as well. Wondering if there's a setting in Android that only allows the app network access when opened.
Dan Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.