Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Roku Express + (limited offer at $15) - Unable to connect with iphone Roku App / Remote

Just received the discounted Roku Express + from Roku.  Setup was easy and the Roku is working.  Except that the Express + doesnt appear in Roku Mobile App.  All my other Roku's do appear and the Express + has been linked to my Roku Account successfully.  I've tried everything in the help instructions, but nothing works.  Not the end of the world but I'd like to be able to control Express + from my iphone XS Max.  Help please?

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