Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Roku App

Good evening.

My Roku app (android) is not syncing with my Streaming stick +.

I had to unplug my Stick today and on plugging it back in my app no longer works.

I attempted to manually type in my IP Address, this didn't work.

Uninstalled and reinstall the app, this didn't work.

Before the app found the stick but now it doesn't.

I also dont have the original remote but do have a after market remote but this dosent work and seems to have no 'reset or sync' button on it.

Any help will be warmly welcomed.

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Roku Employee
Roku Employee

Re: Roku App


Thanks for the note.

If you reset your Roku device, you will first need to connect the device back to your wireless network using a physical remote. The Roku mobile app will only connect to a device that is already on the same network.


Danny R.
Roku Forum Moderator
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