Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Roku App Need to kick a Hacker off access to our Roku

I Hacker seems to be using a remote control app to mess with our Roku's. I changed the settings on my Roku to disable the feature, but this only works if someone new is trying to get access. I need to kick someone off. I have tried factory setting and also changing WiFi Password and SSID Name and nothing works. Roku Support does not even get back to me.

Anyone have any other suggestions?

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Level 21

Re: Roku App Need to kick a Hacker off access to our Roku

Returning to this thread as I just ran into something that may be relevant.

Does "messing with my Roku" mean changing your channels randomly?   Do you use a voice-activated service like Alexa or simlar?  See if this post solves the problem:

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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