Roku Mobile App

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Level 7

Roku App Need to kick a Hacker off access to our Roku

I Hacker seems to be using a remote control app to mess with our Roku's. I changed the settings on my Roku to disable the feature, but this only works if someone new is trying to get access. I need to kick someone off. I have tried factory setting and also changing WiFi Password and SSID Name and nothing works. Roku Support does not even get back to me.

Anyone have any other suggestions?

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Community Streaming Expert

Re: Roku App Need to kick a Hacker off access to our Roku

Returning to this thread as I just ran into something that may be relevant.

Does "messing with my Roku" mean changing your channels randomly?   Do you use a voice-activated service like Alexa or simlar?  See if this post solves the problem:

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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