Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Private listening not working across apps

I have a TCL tv and am using the app on an iPhone X with wired headphones to use the private listening function. It works great on Netflix, you tube and HBO Go But when I use Amazon Prime, Funimation or VRV the audio will work for five to ten minutes then get distorted before kicking the audio to the tv with the error that it is having connectivity issues. When I rentable private listening the audio is severely out of synch before kicking back to the tv again. I have gone through the trouble shooting steps and this happens through my iPad Pro as well. How can the private listening work great for some apps and not for others? Does anyone have any suggestions?

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