Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Catt14
Level 7

Must reset router daily for app to find Roku

For the last couple of weeks my Roku app has not been able to find either of my Roku sticks unless I reset the router. They then disappear the next day and even inputting the IP addresses in manually doesn’t work. Only resetting the router every time enables a connection. Is this a problem with the iPhone app, the router or the Roku devices?

0 Kudos
1 Reply
makaiguy
Level 21

Re: Must reset router daily for app to find Roku

When the Roku app on your iPhone can't find your Rokus, are they connected to your network and otherwise functioning normally?  If so, it sounds like the problem resides in the iPhone/app combination.

Have you tried restarting the iPhone instead of the router?  Removing/reinstalling the iPone Roku app?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi