Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Mobile app won't play premium subscriptions

I pay for hbo and Cinemax through the roku chanel. I have the roku chanel mobile app on my phone. I can watch my subscriptions on my roku device but my mobile app tells me I don't have a subscription to either service. Why?

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