Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Mobile Roku Remote

I’m trying to connect my Roku Remote mobile app to my Roku express but it’s unable to find my Roku even though i have both my phone and Roku on the same internet. I tried doing it manually but when i put my Roku’s IP address in it said that it doesn’t match any Roku. I have no idea how to figure this out 

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Mobile Roku Remote


Thanks for the note.

We would recommend checking out the troubleshooting steps provided by our Support page here: Why does the Roku mobile app not see my Roku® streaming device?

Please keep us posted what you find out.


Danny R.
Roku Forum Moderator
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