Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Mirror app not showing all photos for iPad or iPhone

Just set up the roku app on the wife's iPad and iPhone and when I go to use the mirror function under the media tab it only shows a few of the photos of the 100 plus that are available in other folders on either device.  I only shows a handful of recent pictures.

Any idea how to mirror all of them or have access to them?

Any help on this would be appreciated...

Ken

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2 Replies
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Level 19

Re: Mirror app not showing all photos for iPad or iPhone

@kens450r Thanks for reaching out here. Could you please provide more specific details about your phone and the software it is running so we can help take a closer look: 

- Phone brand and specific model 

- Software version it is running (Android or iOS) 

- Version of the Roku mobile app you have installed

- Picture file formats that you are trying to select/view in the mobile app (.jpeg, .png, etc)

- Are these pictures stored locally in your phone's internal memory, on an SD card inserted into the phone, or in a cloud-based folder that your phone has access to? (Note: The picture files need to be stored locally on your phone.)

- Is there any apparent order to the pictures that do display, in comparison to those that do not? e.g. You see the first 15 pictures in a folder, but not the rest, etc.

With more information, we can continue to assist you from there. 

 

Cheers,

Tanner

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Level 7

Re: Mirror app not showing all photos for iPad or iPhone

I'm having the same experience as kens450R
- iPhone 7 Plus with iOS 13.7
- Roku Mirror 1.6.2
- Picture formats - QuickTime, JPEG & HEIC
- Stored locally
- There is no apparent order to what shows and what doesn't -- some appear in the Roku app AND Photos folder; some ONLY appear in the Photos folder.

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