Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Log in to App

I’ve just downloaded the App. Connected my device. Set up my account. Yet for some reason it’s not letting me log into the Channel store saying it’s incorrect, but it’s definitely the right details. How can I log in? Is there something I am missing? 

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Community Streaming Expert

Re: Log in to App

Sorry, I'm unclear as to what you are trying to do.

Are you:

  • Trying to access the Channel store via the Roku app on a mobile device?
  • Trying to access the Channel store directly via your Roku?
  • Trying to log into your Roku account at to access the Channel store?
  • Something else altogether?


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

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