Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

IOS App remote won’t work

When opening the app, it says that I am connected to my roku TV. But when I click the remote function in the app, it says I need to click to wake the TV. The TV is already on and re-selecting the device does not connect it. This seems to happen less when using the app right as the TV is turned on. I only started noticing this issue after the most recent update 

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2 Replies
Level 7

Re: IOS App remote won’t work

I’m having the same issue. Did you ever find a solution? 

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Level 12

Re: IOS App remote won’t work

Do you have the TV set for 'Fast Start' under Settings>System>Power?   That might make a difference.

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