Roku Mobile App

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silvershell98
Level 7

Finding IP address with no remote

Hi.  I cant find the IP address for my express.  Lost the  remote and want to use the app for a 3900x.   What else do you need to get this back?  

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makaiguy
Community Streaming Expert

Re: Finding IP address with no remote

Your Roku doesn't have a native IP number.  Your router assigns the IP when the Roku gets connected to your local net.  As a result, until you can get your Roku connected to your net, the Roku app on your phone is of zero use. 

To establish the net connection you need a remote compatible with the Express to enter the settings.  The Express supports Infrared line of sight remotes,  so you can use any inexpensive universal remote from Walmart or the local dollar store as long as Roku is listed as one of the brands it controls. 

Once the net connection is established, the Roku app on your phone can be used if you prefer, as long as the phone is connected to the same local net as the Roku is.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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RokuDanny-R
Roku Employee
Roku Employee

Re: Finding IP address with no remote

@silvershell98 

Thanks for the inquiry.

If you need a replacement remote for your Roku Express, you can purchase a Simple Remote from our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator
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