Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Downloaded app on smart tv can’t access subscriptions

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hi, I have been using an express. I just purchased a smarttv downloaded the Roku app/signed in. I get the Roku channel fine, however I can’t access my showtime subscription. Help? Please.

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Roku Employee
Roku Employee

Re: Downloaded app on smart tv can’t access subscriptions

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@Mtavalanche 

Thanks for the inquiry.

Please be aware that you will only be able to access and stream content on the Roku Channel through the Roku mobile app.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Downloaded app on smart tv can’t access subscriptions

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@Mtavalanche 

Thanks for the inquiry.

Please be aware that you will only be able to access and stream content on the Roku Channel through the Roku mobile app.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Downloaded app on smart tv can’t access subscriptions

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Meaning, no subscriptions thru Roku?

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Level 16

Re: Downloaded app on smart tv can’t access subscriptions

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@Mtavalanche wrote:

Meaning, no subscriptions thru Roku?


The only thing you can view on your phone via the Roku app is The Roku Channel and its content.  Otherwise you need to view all your other channels on your television.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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