Help

Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
hulagirl4758
Level 7
‎09-14-2020 11:25 AM

Devices not listed

On my mobile app:

When I select 'devices' it only shows one location for one Roku Express, however I have 3 other Roku devices set up. Why can't I access  the other devices?

0 Kudos
Reply
1 REPLY 1\
makaiguy
Community Streaming Expert
‎09-14-2020 06:37 PM

Re: Devices not listed

The Roku app on your phone should find all Roku devices connected to the same network as the phone.

When you go to the tvs with the "missing" Rokus, do those Rokus show as being connected to the net?  The same net?  Settings > Network > About 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
0 Kudos
Reply