Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Tawonga
Channel Surfer

Choppy audio with Roku Android App on Roku Ultra

I'm using the 2019 model Ultra. Wired headphones work well through the remote jack. Wireless headphones constantly drop and reconnect over and over.

I've tested two different wireless headphones. Both have no problems and the Android device is not the problem as it works normally for anything except the Roku app.

Does anyone know a solution?

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javierislame
Reel Rookie

Re: Choppy audio with Roku Android App on Roku Ultra

I'm having the same problem myself with the same model. I've tried private listening on multiple android devices and they all have the same problem with the stuttering...with or without headphones paired. 

I'm hoping that 10.5 will fix it as I think it was working fine up until the most recent update.