Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Tigerstrike
Reel Rookie

Cannot view on iPhone through app. Why?

How come I can’t stream Roku on my iPhone through the app? It keeps telling me that I can’t stream without a connection to a Roku device. I have a Roku TV but when I try to stream on the phone, it will only go to the remote function and control the TV to watch on the TV and not on my phone.  How do I watch the Roku Channel on my phone?

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6 REPLIES 6
remaker
Roku Guru

Re: Cannot view on iPhone through app. Why?

To watch The Roku Channel on the phone requires a separate app, “Roku Channel: Movies & Live TV.”

https://apps.apple.com/us/app/roku-channel-movies-live-tv/id1523753286

The Roku App can only play the Roku channel on a Roku device.

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Tigerstrike
Reel Rookie

Re: Cannot view on iPhone through app. Why?

Thank you, Remaker! 

While it appears that the viewer app is not available in my region (Canada) (very disappointing Roku), it is great that you were able to provide the link.

I can also keep checking the link to see if Roku gets it together in Canada.

Thanks again, Remaker! 

Wishing all good health and a topflight day!

Yp5
Reel Rookie

Re: Cannot view on iPhone through app. Why?

I have and android phone which will not play on the phone. I have the app you were referring to in above reply it told me it was no longer supported to download the remote app which I've had for a while. Any suggestions?

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remaker
Roku Guru

Re: Cannot view on iPhone through app. Why?

Roku Remote, official

https://play.google.com/store/apps/details?id=com.roku.remote&hl=en_US&gl=US
 

Roku Channel appears to be part of the remote app for Android.

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JNA9801
Newbie

Re: Cannot view on iPhone through app. Why?

I have the same problem, and the suggested Roku movie app is “not available in [my] region (United States). Maybe it’s not offered anywhere. Still searching for a solution. Can anyone help? 

thank you,

J

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remaker
Roku Guru

Re: Cannot view on iPhone through app. Why?

In the US, the Roku Movie App is not separate, but built into the official Roku app.

https://apps.apple.com/us/app/the-roku-app-official/id482066631

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