Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Can’t sign into mobile app

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Just today I can’t sign into the mobile app, but I can sign into the website just fine

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Level 7

Re: Can’t sign into mobile app

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I got mine working today. I just had to re download Roku, connect to a device (in my case it would be my tv with built in Roku), THEN sign in. I hope that helps you

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Level 7

Re: Can’t sign into mobile app

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The same is happening to me. Maybe it's a temporary issue?

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Level 7

Re: Can’t sign into mobile app

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Same here, just installed the mobile app to use with our new Stick/projector combo and it says my password is incorrect. Since I had just changed to a new PW and was logged into Roku on my laptop I knew that to be incorrect. A quick search here showed that the issue has been around since 2019 and a patch supposedly fixed it. Hoping someone from Roku can shed light here.

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Highlighted
Level 7

Re: Can’t sign into mobile app

Jump to solution

I got mine working today. I just had to re download Roku, connect to a device (in my case it would be my tv with built in Roku), THEN sign in. I hope that helps you

View solution in original post