Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Bimmie
Level 7

Can't download the Roku Official Remote app from iPhone apps

Just received my 55" Roku TV.

Trying to download the Roku Official Remote app for my iPhone 11 using the App store.

Tried multiple times. All I see is a revolving circle with an arrow - sort of indicates it is searching but, nothing more. No error, no prompt to install... nothing. I even have iPhone connected to Mac Pro to use the internet rather than using my iPhone connection.

 

What gives?

Labels (1)
0 Kudos
1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Can't download the Roku Official Remote app from iPhone apps

Can you successfully download other apps from the App Store?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos