Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Sskylersstone
Level 7

BUG REPORT FOR PRIVATE LISTENING

I’ve been using the private listening feature for about 2 weeks and there’s this problem in YouTube where the app seems to make the videos buffer. It happens occasionally when opening a video but most of the time it’s random. The only way I can fix it is by disconnecting private listening and reconnecting but it never seems to take very long to start again. I’ve tried a Bluetooth speaker, Bluetooth headphones and wired apple earbuds and it seems to happen more with a Bluetooth connection but still happens with the earbuds.

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: BUG REPORT FOR PRIVATE LISTENING

@Sskylersstone

Thanks for the post.

Is this issue you are experiencing only occurring when using the Youtube channel or does it happen on other channels as well?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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