Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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turtlejay
Level 9

Awful app issue

I have multiple Rokus throughout the house.Some are TVs, some are boxes. Every single time I open the Roku app (android) it tries to connect to the last connected device. Since it's usually a TV I was connected to, obviously it won't find it if it's turned off. Eventually it times out and doesnt find anything, and it puts me in this never ending cycle of error. I restart the app, sometimes it just shows a list of Rokus and we are in business, sometimes it doesnt. I can't figure out any rhyme or reason for it to work or not. Anyone else experience this? Is there anyway to stop it from trying to reconnect?

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4 Replies
jeffrok
Level 13

Re: Awful app issue

Change the Roku TV's power settings to enable Fast Start.. this might help with the long pause it detecting the tv.

How do I enable Fast TV Start?
You can enable Fast TV Start on your Roku TV at any time using the instructions below:

Press the Home button home button on Roku remote on your Roku TV remote.
Scroll up or down and select Settings.
Select System, followed by Power.
Select Fast TV Start.
Check the box to enable Fast TV Start.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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turtlejay
Level 9

Re: Awful app issue

Thank you for the quick reply. I have tried that to no avail. Plus, leaving the 4k TVs on fast start is a futile effort for me because any content played at 4k over hdmi requires a restart from the system menu to avoid screen flashing artifacts, an issue that took me awhile to get an answer for and one that hasnt been addressed with any software update. The app issue I hope will be because to me its kinda an extra thing that really isnt necessary.
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Chicken
Level 10

Re: Awful app issue

I believe there's many good reasons Roku is transforming itself towards services and away from hardware.  So how much more time, effort, and now COAL (must leave everything running) is Roku designed to consume?  This platform is going nowhere fast!
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dennphill
Level 9

Re: Awful app issue

Using the iPhone App with my iPhone 8 Plus for private listening with (BT) Bose QC 35 headphones, nearly EVERY time watching YouTube when I change videos - or YouTube inserts one of their bloody commercials - the sound goes to so scratchy and intermittent I can't understand the audio until I turn off the private listening and then turn it on again!  All the time - off/on, then off/on, etc.  What is up?  Happens if I change streaming stations on Sling it happens also.  It is so aggravating.  Anyone having this problem?  It generates - after several times - warnings on the ROKU App on the iPhone that there are streaming problems with my 65S425 TCL ROKU TV.  By the way, I have great Cable download bandwidth and speeds of 100+ Mbps at my PC on Ethernet, and on my iPhone (wireless) Ookla says I have 80 Mbps and The TCL ROKU (also wireless) shows download speed in the 65-80 Mbps range.

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