Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

Apple Watch App

I cannot get the Roku Apple Watch app to synchronize with my Apple Watch.
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6 Replies
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Level 7

Re: Apple Watch App

Same here.  I have the Roku iOS app on my iPhone 11, v.6.1.3.13, and it is connected successfully to my Roku Player.  The app showed up automatically on my series 3 Apple Watch, but it only displays the message: "Error Please connect phone to a Roku device."  The phone is connected and working.  I don't know what else to do.

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Level 19

Re: Apple Watch App

Just a guess, but it's possible the Roku app isn't compatible with the Apple Watch. That's a really tiny screen to try to use as a remote. And if you're expecting to be able to watch a video on your phone from the Roku, that's not what the app can do. It is not a remote viewing app. It offers control of an individual Roku device, and some account functions. 

 

EDIT: OK, I see they do have a specific app for the phone. So ignore that part of my response. 

Is your phone connected to the same network that the Roku is on? The app does not work unless the iOS device is connected to the same network, and there's no setting in the router that is blocking wirelessly connected devices from seeing each other or anything else on the network.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 7

Re: Apple Watch App


@atc98092 wrote:

Is your phone connected to the same network that the Roku is on? The app does not work unless the iOS device is connected to the same network, and there's no setting in the router that is blocking wirelessly connected devices from seeing each other or anything else on the network.


The Roku is connected by ethernet, and the iPhone app works just fine. But your reply gave me a clue, to check the wifi network the watch was using. I don’t think I’d ever set that up...I just used bluetooth with the phone for internet. So I set it up to connect to the same network as the phone, and now the watch is a wearable Roku remote.  Thanks for the tip.

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Level 7

Re: Apple Watch App

I am receiving the same Error message. If I turn my phone on and have the Roku app open and on my phone then the app on the watch works perfectly. As soon as my phone closes then the Error message returns. Why would I need the app on my watch if I have the app open on my phone? 

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Level 7

New Apple Watch App Will not connect to my Roku

When I try to use the Roku app on my Apple Watch, it says “error, please connect phone to a Roku device" when trying to use the remote, and on the other screens it just says "connect to a Roku device from your phone" although when it says this I had just used the remote on my phone every time to make sure it's connected. How can I resolve this?

[post merged with already existing thread]

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Level 7

Re: Apple Watch App

I agree with Damaskedival. If I have to open my iPhone's Roku app to allow my Watch to control my TCL TV (65" Series 6, 2019 model)...well, that's not cool. I have the "Fast TV Start" feature turned on as they say this is necessary for this functionality to work. I assume that is to allow the Watch to be able to discover the TV. (Doesn't seem to be helping!). I also noticed that a recent post to this discussion had a moderator comment that the post was merged with already existing thread on this topic. Where is that other discussion? I would like to resolve this issue. If it is broken, then I will not waste any more time trying to get it to work. If it is not broken, what are people doing to get the Watch to NOT need to be reconnected to one's Roku TV all the time?

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