Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Level 7

App unable to find older model of Roku

I have read through the board and couldn't find a clear solution to this issue or many talking about it.

So I have an older model of a roku, the 3500x-Roku stick (2nd gen). I have done everything on the app and did everything the support article says to do. I am unsure if due to me having an older model, it wont work on the app.

I'm pretty sure that it's due to mine being an older version but I would like to make sure before deleting the app.

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