Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Theresaeileen
Level 7

App picture problem

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I downloaded app on my tablet. I have audio but no picture. Roku works fine on my TV but I only have audio on my tablet using the app. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: App picture problem

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@Theresaeileen

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Are you using The Roku Channel mobile app? Have you tried removing the app and installing it again to see if that resolve the issue you are seeing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: App picture problem

Jump to solution

@Theresaeileen

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Are you using The Roku Channel mobile app? Have you tried removing the app and installing it again to see if that resolve the issue you are seeing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

Theresaeileen
Level 7

Re: App picture problem

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Thank you. I uninstalled the app and then reinstalled. It works now. Thank You!!!!

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