Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Faith
Level 7

App keeps crashing

My Roku app on my iPhone just started to crash it was working earlier but now when I open the app it closes the app
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2 Replies
Community Manager
Community Manager

Re: App keeps crashing

Thanks for the note here. Have you tried removing the app, restarting your phone, then adding the app back once more? 

Please keep us posted. If that doesn't resolve the issue, please provide more specifics including the exact model of iPhone/iPad you are using, the version of iOS that is installed, and the version of the Roku mobile app you have installed. 

 

Thanks! 

Tanner

Tanner D.
Roku Community Manager
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Faith
Level 7

Re: App keeps crashing

Yes I have done that I tried 5 times and I even thought it was my phone so I restored my phone and it still doesn’t work I have an iPhone 8 Plus with iOS 13 and the roku app was up to date since my apps update automatically
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