Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
Showing results for 
Search instead for 
Did you mean: 
Level 7

App does not find my Roku

My WiFi is already connected to both my phone and Roku, but whenever i try to connect the app to my Roku it just keeps searching for devices (doesn’t find any, just keeps searching). I tried putting in the IP address manually but it says no Roku found at this IP address.
Not sure what to do, my WiFi does not have guest more or AP isolation (checked that)...
Any advice ?
0 Kudos
1 Reply
Roku Employee
Roku Employee

Re: App does not find my Roku


Thanks for letting us know about the issue that you are experiencing.

We recommend that you try restarting your wireless network, and then rebooting both your device and mobile app. 

For other troubleshooting steps to connect the Roku Mobile app to your device please visit our Support page: Why does the Roku mobile app not see my Roku® streaming device?

Please keep us posted.


Danny R.
Roku Forum Moderator
0 Kudos