Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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ElleMc
Level 7

Android app not working after update

My mobile app does not work at all.  It says it's paired with my roku (Roku Ultra | HD/4K/HDR Streaming Media Player. Now Includes Premium JBL Headphones. (2018) ) but the app doesn't control the Roku at all.  Additionally, I have no private listening headphone button. The old app worked fine. Does anyone know how to fix this?

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itzcoatl13
Level 7

Re: Android app not working after update

I have also have a problem, the Roku app automatically shuts off when I try to select a device. I'm not sure if it was after an update, so now I am using a third party Roku remote app, which is working just fine.