My mobile app does not work at all. It says it's paired with my roku (Roku Ultra | HD/4K/HDR Streaming Media Player. Now Includes Premium JBL Headphones. (2018) ) but the app doesn't control the Roku at all. Additionally, I have no private listening headphone button. The old app worked fine. Does anyone know how to fix this?
I have also have a problem, the Roku app automatically shuts off when I try to select a device. I'm not sure if it was after an update, so now I am using a third party Roku remote app, which is working just fine.