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nora920
Newbie
‎03-22-2021 09:10 AM

selling my roku 2 and LT, how do I wipe my personal info off without a tv to hook it up to?

I am selling my two old roku boxes and i no longer have a tv to hook them up to. is there another way to go back to factory settings? I want to make sure the new owner cannot access my accounts and information...

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1 REPLY 1
DBDukes
Community Streaming Expert
‎03-23-2021 12:54 AM

Re: selling my roku 2 and LT, how do I wipe my personal info off without a tv to hook it up to?

There is a reset button on the Roku device. 

First, log in to your account https://my.roku.com/ and Unlink the device(s).

Next, plug in the device and hold down the reset button for at least 30 seconds. That means exactly that. Not about 30 seconds. Not 30 but accidentally let the button go once or twice. Hold it down continuously for at least 30 seconds. Then, it's wiped (Reset does that) and stuff won't come back (the Unlink makes sure of that).

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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