MY ROKU KEEPS SHUTTING DOWN WHENEVER I PULL UP YOUTUBE CONTENT.....I'VE TRIED EVERY POSSIBLE REMEDY....AND NOTHING WORKS.....AND THIS JUST STARTED A FEW DAYS AGO AND HAS NOT SUBSIDED......I HATE THIS BOX!!!!!!!!!!!!!AND I HATE YOUR COMPANY!!!!!!!!!!!!!!!!!!!!!
Can you please provide us more information about the issue you are experiencing? What Roku 2 model device are you using? There are different Roku 2 models. What is happening when you experiencing this issue?
With more information we will be able to assist you further.
Please be aware that the Roku 2 XD is a much older device that is no longer supported.
Here are the list of the devices that the Youtube channel supports: All Roku TVs, Roku Smart Soundbar, Roku Ultra, Roku Ultra LT, Roku Streaming Stick+, Roku Streaming Stick+ HE, Roku Streaming Stick (3600x and newer models), Roku Express/Express+, Roku Premiere+, Roku Premiere, Roku 4, Roku 3 (4200x, 4230x), and Roku 2 (4210x).
However, we would be happy to see what we can do to help get you back up and running.
Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.
Re: my roku 2 keeps shutting down on youtube dontent
Hi, I am having the same problem with youtube not working since last week, I believe it started around 8/14/20. Youtube will play the ad and then when the video starts, my roku restarts itself. I have replace my router, reset the roku to factory setting multiple times and still the same thing happens, I an unable to watch youtube videos.