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Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Level 8

Where is Amazon?

Dear all, just installed my new Roku Ultra (Dutch region). Everything works fine; the only thing i really miss is being able to log in to my Amazon Prime account. Cannot find it in the streaming providers. Can you tell how I can install it? Thanks, Jos

-- with two feet on the ground your can't make any step forward...
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Community Streaming Expert

Re: Where is Amazon?

While Prime might be available in your country, that doesn't mean that Amazon has made it available on Roku devices in your region. They've done this in other locations as well. If you can't find it, Amazon has to make their channel available in your country. This is not under the control of Roku, and they cannot make a channel available somewhere that the channel developer (Amazon in this case) has not specifically enabled. Only Amazon can resolve the issue.


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