There is an offer on my Roku 2 to upgrade to a 10x for $20 by 10/31/2020. I cannot select this option from my television. I want to take advantage of this option another way. Please help.
?? Are you sure it said Roku 10X? Never heard of it.
I'm guessing the upgrade would be to the Roku Express, the budget model in the current line.
For any upgrades being offered on your account, log into your Roku account here: https://my.roku.com/upgrade/