Help

Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
none
Level 7
‎03-31-2020 08:43 PM

Upgrade offer for a Model 3100X (Roku2 XS)?

Are there any upgrade offers available for a 3100X (Roku2 XS)?

0 Kudos
Reply
4 Replies
Highlighted
boogernose
Level 16
‎03-31-2020 08:50 PM

Re: Upgrade offer for a Model 3100X (Roku2 XS)?

That one is way old. Good Luck(and nice try)

Some Roku's are kinda cheap I think.

https://www.roku.com/products/players

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
0 Kudos
Reply
Highlighted
RokuDanny-R
Roku Employee
Roku Employee
‎04-08-2020 09:33 AM

Re: Upgrade offer for a Model 3100X (Roku2 XS)?

@none 

Thanks for the inquiry.

Please be aware that the Roku 2 XS (3100) is a much older device. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply
Highlighted
none
Level 7
‎04-08-2020 01:13 PM

Re: Upgrade offer for a Model 3100X (Roku2 XS)?

Thanks RokuDanny-R, I just PM'd you...

0 Kudos
Reply
Highlighted
lawjam48
Level 7
a month ago

Re: Upgrade offer for a Model 3100X (Roku2 XS)?

Hi I have a Koku 2 xs 3100x unit.

I keep seeing on the tv that I am eligible for a upgrade for the cost of $15.00. When I click on it, I am ask for my pin number. I can not find my old pin number.

I have my serial number from the bottom of my unit.

Am I eligible for an upgrade?

 

0 Kudos
Reply