Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Level 8

Support didn’t get back to me

So I received and email that I need to update my player before it becomes obsolete and with the email was an offer to buy the new express at $15. Clicked the added link and it’s not listed in my list of upgrades. So I sent an email to support last Wednesday. Yesterday was the last day of the offer and still no one has contacted me back. Not sure what to do next.
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Level 8

Re: Support didn’t get back to me

Still no reply and the deal has passed. So much for the auto message saying someone will get back to me. 😢 

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