Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Slappy
Level 7

Roku2 Model 4210x2 no audio

The unit's video functions normally, but the audio has disappeared suddenly. Changed cables, no change.  Is this a known issue?

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku2 Model 4210x2 no audio

Hello @Slappy

Thanks for posting here in the Community.

Does the audio issue only occur on a specific channel or across other channels installed on your Roku device? 

You can try the suggested troubleshooting from our FAQ here: What should I do if I do not hear the audio from my Roku® streaming player?

Please keep us posted!

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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