Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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dgschur
Level 7

Roku won’t recognize my device and their remote controls are **bleep**

I have two useless remotes. Neither work. Now the Roku won’t recognize my device. I’m about done with Roku. I’d rather pay the $200 for directs. At least I can count on it and get help when I need it!

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makaiguy
Level 20

Re: Roku won’t recognize my device and their remote controls are **bleep**

Are you looking for help or do you just want to complain? What does "the Roku won’t recognize my device" mean? Normally people talk about their Roku as being the device, so what other device doesn't the Roku recognize - perhaps it's not finding your network router?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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