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Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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dgschur
Level 7
‎06-15-2020 02:18 PM

Roku won’t recognize my device and their remote controls are **bleep**

I have two useless remotes. Neither work. Now the Roku won’t recognize my device. I’m about done with Roku. I’d rather pay the $200 for directs. At least I can count on it and get help when I need it!

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makaiguy
Community Streaming Expert
‎06-15-2020 03:26 PM

Re: Roku won’t recognize my device and their remote controls are **bleep**

Are you looking for help or do you just want to complain? What does "the Roku won’t recognize my device" mean? Normally people talk about their Roku as being the device, so what other device doesn't the Roku recognize - perhaps it's not finding your network router?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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