Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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rjlappin
Level 7

Roku 3600X died, no power light

Yesterday my Roku 3600X stopped working. No power light.  Tried USB power from the TV, USB power from an AC powered USB outlet, and power adapter.

s/n 5S56DD210011.  Is there any kind of replacement/repair policy?

Bob

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makaiguy
Community Streaming Expert

Re: Roku 3600X died, no power light


@rjlappin wrote:

Yesterday my Roku 3600X stopped working. No power light.  Tried USB power from the TV, USB power from an AC powered USB outlet, and power adapter.

s/n 5S56DD210011.  Is there any kind of replacement/repair policy?

Bob


Most Rokus have a one year warranty.  How old is it?

Roku warranty info: https://support.roku.com/article/208757058

Oops, just noticed it's a 3600, which will be will be well beyond its warranty period.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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