Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Level 7

Roku 2 - Useless?

Thank you in advance for any help that can be offered! I purchased a Roku 2 for my mother, apparently it has been seven years ago now. She is scared of technology and did not use it. I unboxed it for the first time the other day in an attempt to set it up. I connected it to the wi-fi and began the software update process. It would end, and ask for another update. This process went on for hours. I have seen where Roku updates every 24 to 36 hours. Does this unit require seven years worth of updates, or is this unit a paperweight?

Thanks again for your help and time in this matter!

NKmissin3

 

 

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Level 19

Re: Roku 2 - Useless?

I don't know if an old unit like that has to go through a bunch of incremental updates or will just go straight to its latest. 

But there have been many reports of other units, even brand new ones, going through the same thing on initial setup and never completing. 

A solution that has been reported to work is:

Setting up initially on a different network such as a wifi hotspot on a mobile phone, or at a neighbor's.  If/when it completes the update successfully then they could switch it back to using their home wifi network.

This has not been universally successful, but many people have reported it worked for them.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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