Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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BethzR0ku
Level 7

Pluto tv app not working

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I have the 3100X-Roku 2 XS. Pluto was working for a while, always glitchy but just this past week it started doing the same as this thread's complaints. It loads up, gets to 'loading channels' then boots me back to home screen.

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atc98092
Community Streaming Expert

Re: New Roku Pluto tv app not working

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@BethzR0ku wrote:
I have the 3100X-Roku 2 XS. Pluto was working for a while, always glitchy but just this past week it started doing the same as this thread's complaints. It loads up, gets to 'loading channels' then boots me back to home screen.

The 3100 is now officially an unsupported legacy player. It's just too old to work properly with the latest channels. Roku is no longer providing updates for it, and channel developers may not either moving forward. I have one, and it's been stuck in a drawer for well over a year. It just doesn't have the power to run most channels any longer. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

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atc98092
Community Streaming Expert

Re: New Roku Pluto tv app not working

Jump to solution

@BethzR0ku wrote:
I have the 3100X-Roku 2 XS. Pluto was working for a while, always glitchy but just this past week it started doing the same as this thread's complaints. It loads up, gets to 'loading channels' then boots me back to home screen.

The 3100 is now officially an unsupported legacy player. It's just too old to work properly with the latest channels. Roku is no longer providing updates for it, and channel developers may not either moving forward. I have one, and it's been stuck in a drawer for well over a year. It just doesn't have the power to run most channels any longer. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

View solution in original post